3 years ago
Your Game failed to launch
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) cc383e22-8259-4068-8532-0c7e032f0a81
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 10.22.23
Summarize your bug It's the "Your game failed to launch. An error on our end caused your launch to fail." issue. I've tried all possible steps and the game will not launch.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Use ea app and try to launch The Sims 4 (or probably any other game)
What happens when the bug occurs? I get this error "Your game failed to launch. An error on our end caused your launch to fail."
What do you expect to see? the game to launch
When are you fixing this? After reinstalling the ea app and the whole game, your ea app still won't launch games! Launching worked perfectly well with origin UNTIL you added the popup that forces us to switch to ea app. The popup will stop us from clicking on anything else within origin. We just need an option to close the popup in ea app and resume to our game library. Everything worked for me on Thursday night when I was still using origin. There was nothing wrong with the game itself. But your ea app is a disaster and it won't let us play.
I'm having a really similar issue with Dead Space, can't even get the thing to install now though - never mind launch!!!!
Don't even bother trying to go through support. I've lost hours on it today and got nowhere.
Feel your pain.
A mesma coisa aconteceu comigo