Forum Discussion

Loomy2g's avatar
Loomy2g
Seasoned Newcomer
3 hours ago

2fa on and my email adress is deleted

my email address got deleted and i have 2fa i kept talking to ea help team (advisors) more than 10 attempts every single time asks me to open my console while i switched to pc 2 years ago and i dont own a console anymore. I need help changing my email because this account means everything to me. i used to play fine till today the ea app logged me out . Im now logged in from google only

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey Loomy2g​

    If you no longer have access to the email address registered to the EA account, you'll want to reach back out to our support team directly so they can help update those account details.

    I do see you mentioned some attempts already, but I'm afraid we can't make any changes here as these are public forums where we can't verify your account details. You can create a new case or resume a previous case from your case history here to reach back out to another advisor to go through that recovery process and give it another shot.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 10 minutes ago
4,819 Posts