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rll2bszmc9q1's avatar
rll2bszmc9q1
Newcomer
3 days ago
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Account Compromise and Unauthorized Changes

Dear EA Support,

I am reaching out regarding an issue with my Steam account, which was recently compromised. During this incident, I noticed that unauthorized changes were also made to my EA account linked to the Steam profile. I would like to request your assistance in securing my EA account and restoring it to its previous state.

Please let me know the necessary steps I need to take to ensure the security of my account and recover any lost data or settings. I can provide more details regarding the incident if needed.

 

  • Hello rll2bszmc9q1,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

1 Reply

  • Hello rll2bszmc9q1,

    No one here can help you with this problem, you need to contact EA Support, only Support can resolve account issues.

    • The link to EA's Support is here.
    • In "Search game or Topic" Search for "EA app".
    • Click on "See all Help Topics"
    • Click "I need help logging in to my EA Account"
    • Click "Continue without logging in"
    • Choose a contact option, preferable "Chat with us" 
      (EA help Guide.)

    Here is an EA contact guide.

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