TheElusivePink
3 months agoRising Novice
Change Phone Number on EA Account
Hello,
I am unable to change my phone number under my Account settings. It wants me to verify my identity with the old phone number (that I no longer have access to). I contacted Customer Service yesterday and they said due to "privacy reasons" they cannot update my phone number for me. They recommended I change my login settings to my email. I have seen many complaints about this on the EA Forums. Why are we no longer able to Modify our phone numbers? or at least edit them.
Thank you,
emilymarie0201
Hello TheElusivePink,
You should reach out to support again, as they are the only ones who can assist you with this issue. Since they handle account security and privacy, they are the best resource for resolving this matter.