Forum Discussion

zeldak0s's avatar
zeldak0s
Rising Rookie
4 months ago

Account compromised, cannot connect to any support agents

Title, i need to change my email, ive been in live support chat queue for hours. It keeps rotating back to "around 30 mins" for the wait time. This is absolutely ridiculous they don't have normal ema...
account info
account linking
login issue
zeldak0s's avatar
zeldak0s
Rising Rookie
4 months ago

you have to go file a case at the very bottom of the support page theres a "contact us" option, and then u file a new case, and after filing the case theres a live chat option only in the case menu

CHanson34's avatar
CHanson34
New Novice
4 months ago

Well I found it. And it’s like a 30min wait. And it has not dropped at all in the past 10

  • zeldak0s's avatar
    zeldak0s
    Rising Rookie
    4 months ago

    yeah mines been a 30 min wait since 9am lmao

    • CHanson34's avatar
      CHanson34
      New Novice
      4 months ago

      Thought I’d let you know. But I finally talked to someone. At 2am. So 10 hour queue. And they couldn’t help me at all. Absolutely useless. 

      • zeldak0s's avatar
        zeldak0s
        Rising Rookie
        4 months ago

        how?? any specific region? ive been sitting at anywhere from 1 to 30 minutes for HOURSS

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