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WooKYWrld's avatar
WooKYWrld
Rising Newcomer
1 month ago
Solved

Account compromised

Hello, I need urgent help with my EA account.

My PlayStation Network account (Mr-Wooo_oo) is currently linked to an EA account that is NOT mine. The email on that EA account is a completely unknown address: tt****@puedemail.com.

Because I do not have access to the unknown email, I cannot receive verification codes and I cannot log into any EA game on my PS5. This issue occurs with every EA title I try to open (Battlefield & MADDEN ).

Please help me with the following:

1. Unlink the EA account with the unknown email from my PSN ID (Mr-Wooo_oo).
2. Restore the link to my correct email 
3. Recover or secure my EA account so I can use it normally again.

I am attaching screenshots that show the errors and the linked account message. Thank you.