Account email update (EA help not helpful)
Hi, I'm here for 2 matters: 1). first time speaking to EA advisor and met a rude staff. tried to report to EA but no one cares....[image: bad service] 2). tried to contact EA again as I can't chang...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerHi viviplaysims, I'm reaching out to see if you managed to talk to someone at EA Help. Were you able to start a chat and get this solved?
Hey thanks for following up, much appreciated. I'll open a new case and see how it goes. BTW, the Help page for email update isn't very friendly to be honest: there's auto link to the profile page but that's not solving the issue as the profile page email section won't let me update. So I guess my impression of EA HELP is very low....not to mention that EA staff called me 'rude'.....
- EA_cuervo
I'm sorry to hear about your experience. I will make sure to pass the feedback on to the team.
