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MonkeMac's avatar
MonkeMac
Newcomer
6 months ago
Solved

Account linked to disabled email

I can’t link my PlayStation account to my EA Account because it’s already linked to a disabled email. Tried to open a case through support to unlink it and waited a few days and checked and there was no case opened on my account. Opened a new support case and checked and it says I have no cases opened. Looked and there’s no way to call, email, or chat with a live employee. I just spent seventy dollars on college football and can’t even play online or offline because I need to link my account. How do I fix this issue?

  • Hi there, you can contact support by heading to this page, scrolling down, and clicking on "Contact Us". From there, you'll need to fill out a form. Once that's done, you'll see the available contact options. If you choose "Update EA account" as your topic when filling out the form, the chat option should appear. I hope this helps.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi there, you can contact support by heading to this page, scrolling down, and clicking on "Contact Us". From there, you'll need to fill out a form. Once that's done, you'll see the available contact options. If you choose "Update EA account" as your topic when filling out the form, the chat option should appear. I hope this helps.