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KidiSgOodboY's avatar
KidiSgOodboY
Newcomer
11 hours ago

account linking

hello I'm wondering if i can merge my two accounts or at least get my main account linked to my steam account. so i have a account that is linked to my steam account but i only got to level 80 on it then switched to a PlayStation account with a different email that is my main account with 4 heirlooms but now i want to play apex on pc but im not sure if i can link the accounts without wiping my main account. is there a way to link my steam account with my one on PlayStation so they can be the same. aslo with that account the steam is linked to right now is also linked to a PlayStation account but not one I use at all. if there is a way i can link my main PlayStation account to my steam account please help me know how to. thanks. 

account info
account linking
advice
ea help

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey KidiSgOodboY​, 

    It sounds like your PlayStation account is already linked to a different EA account than the one your Steam account is linked to. In that case, your progress for the games you play through each platform (Steam vs. PlayStation) has been stored on the EA account they're linked to, respectively. 

    So while you could unlink your main PlayStation account from the current EA account it's linked to, and re-link it with the account your Steam account is linked to, that would mean that whatever progress you've accumulated with your main PlayStation account so far would stay with that old EA account and be lost. This page has a bit more information on the risks of unlinking an account, along with the final point on this page with more Apex-specific information. 

    Please note that the same is true if you unlink your Steam account from the EA account it's currently linked to. 

    If you still want to link Steam to the same EA account as your PlayStation account, you'll have to unlink your Steam account from its current EA account and re-link it to the EA account your PlayStation account is linked to. You'll likely need to contact live support since unlinking Steam will lead to a 6-month cool-down before you can link it again. 

    Let us know if you have any questions, as this can get a bit confusing! 

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