Forum Discussion

4 months ago

Account lost

I recently lost access to my EA account after I tried to merge my account to a new email, I have lost progress across all of my EA games and lost hundreds of dollars worth of cosmetics on games like apex, I have tried and tried with the online support but they all just leave the conversation, please someone help me.

accessibility

account linking

ea help

1 Reply

EA_Aljo
Community Manager
4 months ago
Hi there. Unfortunately, this is normal when platform accounts are moved to a different EA account. The only way to get that progress back is to link everything back to the original EA account.