Account Recovery
Me and my brother have tried to recover his EA account and we've tried to link his PS account to it but s completely different email appears and now he can't play an EA game at all. We need help EA. ...
Forum Discussion
Judging by the partial email address in the second screenshot, I think your brother's account might have been compromised. Definitely have them get in touch with EA Help through the steps danisoff shared earlier. It may also be worth trying as many steps in the guide linked below as possible and checking their other accounts in case they've been accessed too.
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