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95842984's avatar
95842984
Rising Newcomer
7 months ago
Solved

Account suspension

Hello I am in the need of dire assistance, on Monday 10 of February 2025 I received an unsolicited 240 suspension on my APEX LEGENDS account after a ranked game . The reason for my suspension “cheati...
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  • EA_Aljo's avatar
    EA_Aljo
    7 months ago

    Hi there. We're not able to help with banned accounts over the EA Forums. It sounds like you already submitted a dispute so you'll just need to keep an eye on your email for a response. It can take a few days for ToS to review your account and respond.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there. We're not able to help with banned accounts over the EA Forums. It sounds like you already submitted a dispute so you'll just need to keep an eye on your email for a response. It can take a few days for ToS to review your account and respond.

  • 95842984's avatar
    95842984
    Rising Newcomer
    7 months ago

    The first appeal I sent took approximately 10 hours I wanted to know the reason for my ban . I sent another one yesterday morning proclaiming my innocence and I haven’t heard anything back since . I also have reason to believe my account may have been compromised .Is there a possibility I won’t receive a response at all? And is there anyway I could get in contact with a LIVE officer. I really need help I’m sorry . 

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