Forum Discussion

JefeDaRebal's avatar
JefeDaRebal
Newcomer
6 days ago

Account SwitchOver

So for past three years I carried same account and then once I got PlayStation 5. I wasn’t able to stay connected and I made a new account as of 05/18/2025 

to I need help disabling my old account cause I don’t have access to my old email 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 days ago

    JefeDaRebal​ 

    Welcome to EA Forums! Rather than disabling the old account, it is better to reset the email address for that account. As you do not have access to the current email on that account, we need you to make contact with an EA Advisor to make this change.

    Please make contact with an EA Help Advisor for assistance.
     
    HELP ME CONTACT AN EA HELP ADVISOR
     
    Thanks.