Forum Discussion

Evertob707's avatar
Evertob707
Seasoned Newcomer
4 days ago

Appeal not working

I have been transfer banned This was not me someone has hacked into my account quick sold everything tradable and spent all my coins that I had which was around 260k I’ve spent so much money on this game and play it all the time why would I transfer coins?  I have now changed my password 

Every time I go to appeal it sais error creating case, please help me because I want my coins back on fc26 and to be unbanned 

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey there. Try clearing your browser cache and cookies. Also, use a Chrome or Edge browser.  Let me know if that gets the dispute submitted for you. Thanks!

  • I'm experiencing the same problem. I got permanently banned due to anti-cheat, but I never used any third-party or cheating programs at all. Just like your case, I can't submit an appeal — I get the exact same error. I submitted an appeal through EA Help, but I haven’t heard anything back even though it's been more than two days since I submitted it.

  • Evertob707's avatar
    Evertob707
    Seasoned Newcomer
    3 days ago

    Hi there, I’ve tried this and still sais try again in a few hours

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Try creating a case without logging in to the help site.

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