Logged out again, continued as guest, pretend my account was hacked, chatbot says it can't help me with that, but won't let me contact a human. Instead I'm stuck in a loop of it asking my e-mailadress and telling me it can't help me.
So, how about you delete that chatbot? Because right now it's being trained on the agonized screams of people driven mad by a company that purposefully makes it impossible to contact support and then instructs its community managers to gaslight these people into entering an endless loop of trture. I'm pretty sure you won't get a useful bot out of that.
Community ManagerHey all, testing now and was able to use the site and the bot to open a case with our live support team.
When you are unable to open a case and speak with the team what does it say?
Darko
It's the same screen I showed you in the original post. 'This issue isn't supported by advisors'.
Community Manager
Community Admin
