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os4g8r1xem2b's avatar
os4g8r1xem2b
Newcomer
1 month ago

[ATTENTION] Ban appeals are not working, need human support.

I have been hacked back in mid 2025. While I was streaming, getting ready to try multiplayer for the first time, because I usually play singleplayer games as I find multiplayer games often bad for me...
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EA_Universa's avatar
EA_Universa
Icon for Community Manager rankCommunity Manager
1 month ago

Hi ,os4g8r1xem2b​  

I’m sorry about this situation. To investigate what’s happening with the account more thoroughly, it will be necessary to contact our Support team directly.

I recommend opening a live chat with one of our advisors, as they will be able to review the account details and assist you more effectively.

Please access this article, scroll down to the bottom of the page, and click on “Contact Us.” Fill in your information, and on the next page choose the “Chat” option. If the chat option is not available, try logging out of your account on the page and repeat the same steps, this time selecting “Continue as a guest.” Once you provide your account details, our Support team will be able to assist you.

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