Can’t chamge my email

Hi AuRuS_RL​,

Thanks for popping up that screenshot. 

M1mimiAsuna wrote:

they refer to some kind of security system

The security system, eh? Hmmm, it may be that the error message is popping up due to the system being triggered. 🤔

If it is the security system accidentally triggering, usually 24 hours helps calm things down. So, for example, if your last attempt was at, say, 10 a.m. today, try waiting until 10 a.m. tomorrow, clearing your browser cache, and then taking a peek to see if your request was processed before trying it again.  

- EA_Lanna

In fact, it doesn't help me at all, I tried to change the data from different devices and wait for 24 hours, but the problem still doesn't change, and tech support says the same thing.

EA_Lanna​ 

Hi AuRuS_RL​,

M1mimiAsuna wrote:

I tried to change the data from different devices and wait for 24 hours, but the problem still doesn't change, and tech support says the same thing

Hmm, ok. 24 hours usually does the trick if it is the security system being triggered.

Let's see...

• Is it asking you to verify the update with a security code? Are you able to get the code and pop it in to process the email update change?
• Do you have access to the email address currently registered to the EA account? 

- EA_Lanna

EA_Lanna​ 

Of course, I have full access to my online mail and data, but I've been having this error for 4 months now anyway.