I'm having the exact same issue on xbox. I get a 'reset your password' dialogue box, with a QR code that takes me to a 404 page.
I set up a new EA account with my regular email when prompted upon downloading the game, as I didn't have an existing one, then went to connected accounts where it says 'Not Linked'. I then click xbox, and get the message 'Linked accounts Found, your xbox account is already linked to your EA account for 4b****@disabled.ea.com. I have no idea what that is. When I created this new EA account it didn't prompt me that my email address already had an account assigned to it.
I've tried resetting the password 4 times, but that's not doing anything. I have absolutely no idea what to do now – I can't play the beta, I can't reset the password, I can't unlock or remove this mysterious existing account.
The only workaround I can think of is setting up a whole new xbox account, on a new email address – but that would mean I'll lose all my existing game info which I don't really want to do just for the sake of playing a beta.
Why is this so complicated??
Went through the same thing and made the mistake of unlinking my PSN account in hopes of reconnecting it and now it won’t merge back.
