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Atombomb31's avatar
Atombomb31
New Novice
3 days ago

Can anyone get through to chat?

I submitted a request 4 hours ago. My wait time was supposed to be 10 mins and I still have been unable to get a rep on the chat. I've tried going through a guest account as well and no one is responding. 

2 Replies

  • Atombomb31's avatar
    Atombomb31
    New Novice
    3 days ago

    Ive tried contacting EA Help. I sat in a chat window for 5 hours yesterday and never got a rep. 

    I don't know what more I can do. There has to be another way to get ahold of a human. 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there, I'm really sorry to hear that you've been having difficulties contacting EA Help. If you let us know what you need assistance with, we might be able to help you over here in the forums. 

    If the issue is account or billing-related, you will need to contact EA Help. Let us know what the issue is and if you are still unable to contact EA Help.

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