Can no longer access hundreds of dollars worth of content

Sorry to see that you are having issues indigoxumbrella​ 

Understand that it's frustrating but account security is something the team takes serious and as such, unless you can verify account ownership the tram will not be able to assist you in gaining access to or making changes to an account. 

The best thing I can recommend is to gather as much additional info as possible and speak with the team again.

It's also no harm in reaching out to your email provider to see if there is anything they can do. 

Darko