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MaroonMilk's avatar
MaroonMilk
Rising Newcomer
2 days ago
Solved

Cannot link account to Xbox

I'm having a weird issue with all EA games. I have been trying to login to play the Battlefield 6 beta. When the game loads, I am immediately met with a notification stating that I must reset my pas...
account info
login issue
  • ElliotLH's avatar
    ElliotLH
    2 days ago

    Hi MaroonMilk,

    A @disabled.ea.com email address appearing usually means that the EA Account has become dormant due to inactivity. 

    If you open a case at help.ea.com, the support agents there should be able to assist you with reactivating the account. 

ElliotLH's avatar
ElliotLH
Hero+
2 days ago

Hi MaroonMilk,

A @disabled.ea.com email address appearing usually means that the EA Account has become dormant due to inactivity. 

If you open a case at help.ea.com, the support agents there should be able to assist you with reactivating the account. 

MaroonMilk's avatar
MaroonMilk
Rising Newcomer
2 days ago

Thats the thing, I use the account still. My girlfriend has been using my EA account on her PC for nearly a 2 years now to play Sims 4. I just dont understand how I can log on to my EA account on both mobile and PC and not have an issue but on console, I do. I have reached out to support and they closed my case every time without saying anything at all. 

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