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nedicoy's avatar
nedicoy
Seasoned Newcomer
30 days ago

Cannot make ticket for support

I was recently trying to log into my ea account to link it with my steam account when i saw it was already linked so i went to unlink my steam account from my ea account and it doesnt show me an option to unlink my steam account from my ea account and i cannot even unlink it since it doesnt give me the option to.

Whenever i even try to link my steam account on my ea account it says its already linked and i've tried to contact support twice and now i can't even contact them anymore since it doesnt show me an option to.

I need to link it since without it i cannot play battlefield or enjoy the game with the rest of you guys.I've loved the franchise for a while and it would really help if anyone could help.

If anyone has any ideas please feel free to message me 
Thank you for reading.

 

 

 

5 Replies

  • If Steam account reaper is already linked to your EA account why are you trying to unlink it?

    Even if you do unlink your Steam account you'll never be able to link a different Steam account to the EA account. Steam account reaper is permanently linked to that EA account forever and that EA account can never be linked to a different Steam account.

    https://help.ea.com/en/help/pc/link-ea-and-steam/

  • nedicoy's avatar
    nedicoy
    Seasoned Newcomer
    29 days ago

    as you can see it doesnt allow me to unlink it and it says i have it linked already when i have never linked my steam account to any ea accounts thats why im confused.Is there no way for support to resolve the issue?

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    29 days ago

    I understand your question now. Thank you for explaining.

    The best way to check if your Steam account is linked to your EA account is to login to your EA account with a web browser and click on Connections.

    https://myaccount.ea.com/cp-ui/connectaccounts/index

    If you see your Steam account on there then it's already linked to your EA account. You can't unlink a Steam account until 6 months have passed since the account was linked. EA requires accounts to be linked for 6 months before they can be unlinked.

    https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

    Keep in mind once a Steam account is linked to an EA account it's a lifetime link and that EA account will never accept a different Steam account link. EA most likely does this to prevent game sharing.

    You can create a new EA account if you want to link a different Steam account to it. You can even unlink a Steam account from an old EA account and link it to a new EA account I believe. As long as 6 months has passed.

    I'm not sure if support will be able to help you or not. All you can do is contact them and ask. I hear contacting EA support can be difficult.

  • nedicoy's avatar
    nedicoy
    Seasoned Newcomer
    29 days ago

    do you think they can manually unlink it for me? Because I'm pretty sure ive never used another  ea account before nor made another before so im still pretty confused.I already contacted steam support no response yet.

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    29 days ago

    You don't have an EA account with email address an*****@gmail.com? As shown in the picture of your original post?

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