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tom21423's avatar
tom21423
Seasoned Newcomer
7 days ago
Solved

Can't Access EA Account – Email No Longer Available

Hello, I’m having trouble accessing my EA account. I know the email address linked to the account ([edit: email address removed]) and I also know the correct password. However, the email account has...
account info
account linking
  • EA_Aljo's avatar
    EA_Aljo
    7 days ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here for opening a case with an advisor so they can assist. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
7 days ago

What is happening when you try to open a case?

tom21423's avatar
tom21423
Seasoned Newcomer
7 days ago

"Google Chrome didn't open the chat. I used another browser and was able to fix the issue."

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Great. Glad to hear it. If you have any other issues, please reach out again. Thanks!

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