Forum Discussion

DGIdk's avatar
DGIdk
New Traveler
18 days ago
Solved

Can't delete banned account

What is the point of having a banned account that you can't do anything with? This is a serious issue and feedback needs to be send to the Support/ToS Team. When you know you have done nothing wrong and you get a ban without a reason why, is so disappointing and unsatisfying. Something needs to be changed EA

feedback
  • Asmodeus566's avatar
    Asmodeus566
    18 days ago

    DGIdk​ If you have done nothing wrong you should contact the ToS team, Link Below. However they normally will have sent you an e-mail and our you can check you ban history on your account by logging into EA help. 

    Not being able to delete a banned account is a part of keeping people from trying to circumvent bans. 

3 Replies

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    18 days ago

    DGIdk​ If you have done nothing wrong you should contact the ToS team, Link Below. However they normally will have sent you an e-mail and our you can check you ban history on your account by logging into EA help. 

    Not being able to delete a banned account is a part of keeping people from trying to circumvent bans. 

  • DGIdk's avatar
    DGIdk
    New Traveler
    18 days ago

    There is no ban history or a reason why. I have tried everything, nothing has worked so far. My only hope right now is the EA's DPO to have a good look at my case.

  • DGIdk's avatar
    DGIdk
    New Traveler
    18 days ago

    I have 20+ years of gaming experience and this is the first time ever on a game/platform I have been banned and given without a reason why..Just imagine for a second how that feels

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