Cant get verification codes
I do not get the verification codes in my email, and i have reset it and done everything. Ive also been waiting for support/agents for 3 hours. Can someone help me? or what shall i do? EA_Barry
Forum Discussion
3 Replies
EA_cuervoCommunity Manager
Hi there,
Try resending the code. If that doesn’t work, make sure:
- your inbox isn’t full
- you’ve checked the spam folder
- you or your service provider haven’t blocked us
- you’re logged in to the right EA Account.
- If you’re logged in to a different EA Account, your codes might go to the wrong email.
Keep your EA Account email address up to date so you can always get your codes.
If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.
Hello im having the same issue for another account i have tried adding the Ea email cleared my emails and still nothing is there anything else that i can do as i have spent hour looking at this issue
- EA_cuervo
Hi 00a86c8efd95d4c1, if the steps in my previous reply do not fix this problem for you, please contact EA Help for further assistance: https://help.ea.com/en/ea-account/
