Cant play any EA game because my EA account has an incorrect mail

Very frustrating problem i am encountering with one of my friend regarding our EA accounts and the ability to access this company games. We were trying to play Battlefield and the we both have an incorrect mail or a very old one linked to our EA account and if we want to unlink this account and start a new one or link a new account to our psn, we cant, because we need a verification code sent to the mail we dont have access, we have spent a lot of money in lots of EA games, and now we cannot play because of this extra unnecessary step.

If i have full access to my PSN account, and i have bought my games inside PS store, How can EA still block us from playing because of these annoying processes which wont help of anything, it is completely disappointing, and the respond time is ridiculous, im a marketing professional, I know EA should hire a new team. Top chiefs only need to see the chaos behind this problem, im not the only one, I expect to regain access to my games soon.