Once you do this, and submitted your case, in the following pages where it presents you with more support articles, just scroll to the bottom of the page and you should see the live chat option. I kept stumbling here too!
Once you do this, and submitted your case, in the following pages where it presents you with more support articles, just scroll to the bottom of the page and you should see the live chat option. I kept stumbling here too!
Community Managerruff_romeo I'm glad you've managed to find that. Thanks for sharing the steps you've taken!
Ok I found it finally, but the wait time is 3+ hours to just speak with someone which is kind of insane!
Community ManagerJust a quick update to let you know that the EA Help chat is working and available for support. However, please be aware that wait times may be a bit longer than usual due to the recent beta game releases, which have increased the number of incoming requests.
We understand delays can be frustrating, but the support team is actively working through cases, and players are continuing to get assistance—so please do hang in there if you're waiting.
