You are not alone. Many of us are dealing with this issue. Please update us if you actually get help.
in my case I can’t use any games on my PSN since EA apparently disabled the account associated with my PSN for inactivity (I’m guessing). Decided to try and give bf6 beta a chance and can’t even play it let alone any of my other EA games on PlayStation. Sat in live chat q for nearly 8 hours with no help.
they also keep marking my case as “resolved” without even reaching out. They state a email is being sent but no such thing exists. How can such a large company have such horrible customer service?
at this point I’m about ready to just take my money elsewhere and not purchase bf6 on release like I was planning.
Haven't heard from them in 3 days, sent in multiple cases without ever receiving a confirmation email, and I can't even access the live chat. If this doesn't get resolved then I don't see why I'd spend the money to play their games anymore, including BF6. I can't even play the ones I bought.
