Forum Discussion

EhsanTravka1369's avatar
EhsanTravka1369
Newcomer
2 months ago

change password

i change password mant time but againe error
login issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 months ago

Hey there, 

After resetting your password, are you able to log in to EA Help with the same account and password? 

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      2 months ago

      applegocronch​ Thanks for the additional information. Can you please try to Clean Boot: How to clean or safe boot your computer. Once that's done, restart your PC and launch the EA app to see if you're able to log in. After logging in, try launching the game again from Steam. 

      Let us know if that works.

      • applegocronch's avatar
        applegocronch
        Rising Novice
        2 months ago

        I safe booted my computer, and can still launch and log in to the EA app, but the same thing keeps happening when I launch it from Steam.

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