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warghostmon's avatar
warghostmon
New Rookie
31 days ago
Solved

Customer service not working

Can't submit issues, can't reopen tickets, can't move forward on any of my technical issues.

Customer service email replied that it is no longer in use.

WHAT DO I NEED TO DO IN ORDER TO PLAY MY GAME? i'm not trying to be unreasonable, but how do is it when yesterday everything was fine but now not only can i not use live chat, but i can't even enter tickets?

ea help
  • warghostmon's avatar
    warghostmon
    27 days ago

    seems to be working now. don't know what's going on, but its quite frustrating to get these technical issues...

     

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hey there, what error message do you see when trying to create a support ticket? Also, if this is not account-related and does not require any changes to your account, we might be able to help you here in the forums. 

  • warghostmon's avatar
    warghostmon
    New Rookie
    27 days ago

    seems to be working now. don't know what's going on, but its quite frustrating to get these technical issues...

     

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