Forum Discussion

Reaper96423's avatar
Reaper96423
Rising Traveler
1 month ago

Delete support case EA Manager

Hello, I have a support case I recently made via EA Help, and wish to delete it, as the chat transcript contains personal information that a hacker could read.

If you can't delete support cases at request of owner, then you should highly consider an option for customers to have more control over their support cases.

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Not something that we can help with on the forums Reaper96423​ but you can speak with our live support team who would be best positioned to assist.

    You can reach them here

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    If our team has advised that they cannot delete the case Reaper96423​ then this would not be something that we can change. 

    We can pass your feedback on about this.

    Darko

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 9 days ago
4,313 Posts