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Reaper96423's avatar
Reaper96423
Rising Traveler
3 months ago

Delete support case EA Manager

Hello, I have a support case I recently made via EA Help, and wish to delete it, as the chat transcript contains personal information that a hacker could read. If you can't delete support cases at r...
advice
ea help
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 months ago

Not something that we can help with on the forums Reaper96423​ but you can speak with our live support team who would be best positioned to assist.

You can reach them here

Darko

Reaper96423's avatar
Reaper96423
Rising Traveler
3 months ago

EA_Darko​ 

EA live Support said they can't help me .

 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If our team has advised that they cannot delete the case Reaper96423​ then this would not be something that we can change. 

    We can pass your feedback on about this.

    Darko

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