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NihlistPC's avatar
NihlistPC
Seasoned Novice
6 months ago

Didn't receive my rank badge

I have my switch and pc accounts connected to the same EA account but when the new season rolled over i only got the rank rewards for my pc account even though i got pred on switch and the ai chat bot is useless, i've tried making a ticket for every issue under the sun and every time i'm met with "this issue isnt supported by advisors" and it's starting to **bleep** me off cuz i spent so much money on the account in the past 2 weeks just to move to pc.

account linking
advice
ea help

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  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hmm, that does seem really unusual. Have you received any emails from EA at all?

    If you haven’t already, it may be worth trying the following before submitting again:

    • Clear your browser cookies and cache
    • Try a different browser or use an incognito/private window
    • Temporarily disable any extensions, auto-translate tools, or ad blockers
    • Submit as a guest

    As for the Xbox issue, the team is looking into an issue preventing players from purchasing the Ultimate+ Battle Pass tier on any Xbox platform. They’re also tracking a crash impacting Xbox Series machines. It’s possible your issue may be related to one of these.

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