Forum Discussion

Anonymous's avatar
Anonymous
15 hours ago

Disable my Account

I have tried to chat with an advisor 4 times . Waited 4-6 hours for an advisor each time only to get disconnected with no way back to the chat. It has been two days since someone stole my email and mad this account. Please delete it on all platforms EA. 

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey there, I'm sorry to hear you're having problems contacting EA Help. Please note that we're unable to make any account changes here in the EA Forums. If your account has been hacked, you can try recovering the account yourself by following the steps in this article. If you need assistance to make these changes, then please try contacting EA Help once again. 

  • Anonymous's avatar
    Anonymous
    4 hours ago

    Someone is helping me but also my account wasn’t hacked some created an account with my email and I want it deleted so that article is not helpful 

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!2,300 PostsLatest Activity: 6 hours ago