hullvic7
19 days agoNew Novice
Double subscription, looking for a refund for prior months charged.
I have EA play with my Xbox game pass subscription, when I logged in it showed I was double subscribed and have been getting charged twice monthly. How do I go about getting a refund for the past months I was double subscribed?? Why is this even a thing???
Hello hullvic7,
EA Play memberships are not refundable. There are some exceptions to this that allow us to offer refunds under certain circumstances.
For information on this and cancellation, see the following page:
https://help.ea.com/en/help/ea-play/manage-your-ea-play-membership/