EA account hacked - email changed, Steam still accessible

Hi qezp813da9gf​,

I’m sorry to hear you’re dealing with this. When account details have been changed by someone else, our support team can help you recover the EA account and reset the account information so it once again reflects your information.

Here’s what to do:

• Start a case with EA Support. Open this guide and scroll to the bottom to select 'Contact Us'. From there, fill out the ticket form and submit it to open a case with our support team.
• Helpful to have ready:
  • The original email address you used to create the EA account.
  • Purchase receipts if you have them.
  • Game Codes you've redeemed on the account (if available).
  • Any connected accounts, like a PSN ID, Xbox Gamertag, Steam ID, etc.

This can help speed up the process. 

In the meantime, here are a couple of EA Help articles you might find useful:

• What to do if your EA Account has been hacked
• How to manage your EA Account security and safety

Please also make sure to take advantage of the security settings available for any of the connected accounts linked up to the EA account as well to ensure they are also secure. Examples of connected accounts include the email address registered, accounts such as Steam, Amazon and Twitch, Console accounts (PlayStation, Xbox, Nintendo Switch, etc), mobile accounts (Apple ID, Google Play) and Social Media accounts (Facebook). 

Thank you, 

- EA_Lanna