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REVELATIONxRaGe's avatar
5 months ago
Solved

EA Account linked to Xbox Profile is Email that I can't access

My EA Acount that is linked to my Xbox is linked to an Email address that I cannot get into.  I just tried to play Battlefield one, and it says that I need to reset my password.  I can access the email linked to my Ps account, and changed that password but my Xbox account must be to the old email that I can't get into.  They both have the same user name.  Now I can't play My Xbox games online. Help

  • Hey REVELATIONxRaGe

    If you no longer have access to the email address registered to an EA account, you'll want to reach out to our support team directly so they can help update those account details.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey REVELATIONxRaGe

    If you no longer have access to the email address registered to an EA account, you'll want to reach out to our support team directly so they can help update those account details.

    If you create a new case here and select Game Support > EA Account > I want to update my EA Account information or I need help logging in to my EA Account, you should be able to get in touch with the support team so they can take a look. 

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