EA app can't find my account when trying to reset the password

Hey kvrlia​, 

Sorry to hear you're having trouble getting back into your account. If you're using the same email and that's no longer coming up as a valid account, it's possible that was either disabled or someone else may have gotten into the account. 

There are security steps here that may be worth checking through if you think there's a chance someone else gained access to your account or computer. Whether that's the case or it was just disabled, you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

This page has some additional information on similar situations, and if none of the steps help there is an option to contact support at the bottom as needed. Thanks!