I tried contact EA Creator Network team via email and they response that it's a tech issue. The person who replied my email said they will flag this issue with backend team to fix it. So, I guess it's a waiting game now. (tbh i'm dying to process to the next step after my application is approved. So, I'm quite sad to have to wait again after waiting for such a long time..)
did they respond to you ?? i swear i reapplied the second time and it didnt even work, its still the same thing
yes, and they said it's a tech issue from backend and will fix it soon.
Community ManagerIt's great you've touched base with the EA Creator Network team. You mentioned they confirmed it's been flagged with the backend team? If so, it should be on their radar now, and they'll look into things with the site.
Real quick, you mentioned this 👇
i'm dying to process to the next step after my application is approved
It sounds like you have been approved for the EA Creator Network (based on the welcome email) and just need to finalise a few bits. Can I double-check? Have you paused on progressing past the 'Connect Accounts' stage due to the older gamertag being displayed?
- EA_Lanna
Hi Lanna,
Thanks for double-checking. I didn't pause at the 'Connect Accounts' step, as I was never taken to the 'Information' step from the beginning. After getting accepted, I couldn’t proceed because the system automatically redirected me to the 'application-reject' page.
I'm glad to hear that this issue is now on your radar. Thank you for taking the time to respond to my concern.
- Paint
