EA Creator Network still show my old application data

I'm having the exact same issue with my account, I just got accepted to the network yesterday, but I also have the same situation with the login taking me to my previous status screen from April - closed & I need to resubmit. I'm also very eager to get logged in and check it all out.

I have not changed my gamer tag. I'm hoping I can get help here too :D

must be same issue with me. EA Creator Network team is working on it. So, we will have to hang around and wait for a bit. 👍

yes, and they said it's a tech issue from backend and will fix it soon.

Hi Lanna,

Thanks for double-checking. I didn't pause at the 'Connect Accounts' step, as I was never taken to the 'Information' step from the beginning. After getting accepted, I couldn’t proceed because the system automatically redirected me to the 'application-reject' page.

I'm glad to hear that this issue is now on your radar. Thank you for taking the time to respond to my concern.

- Paint

updated mine, so after the issue i resubmit the application again in 17 July 2025, and today (11 hours ago) i got email approved (again). after the link redirect me to the creatornetwork.ea.com i logged in, and the application status "Closed" with the submission date 01 April 2025.

Hi itspaintofficial​, 

It's great you've touched base with the EA Creator Network team. You mentioned they confirmed it's been flagged with the backend team? If so, it should be on their radar now, and they'll look into things with the site. 

Real quick, you mentioned this 👇

i'm dying to process to the next step after my application is approved

It sounds like you have been approved for the EA Creator Network (based on the welcome email) and just need to finalise a few bits. Can I double-check? Have you paused on progressing past the 'Connect Accounts' stage due to the older gamertag being displayed? 

- EA_Lanna

did they respond to you ?? i swear i reapplied the second time and it didnt even work, its still the same thing

I tried contact EA Creator Network team via email and they response that it's a tech issue. The person who replied my email said they will flag this issue with backend team to fix it. So, I guess it's a waiting game now. (tbh i'm dying to process to the next step after my application is approved. So, I'm quite sad to have to wait again after waiting for such a long time..)

wth me too HAHAH i was trying to figure out what the problem is, has anyone figured it out yet ?

well i got the same issue, i think it is the site that still confuse with the old data