Hacked account: attacker changed email + Login Verification, recovery fails

In September 2026 my EA account's email was changed to an address I don't own and Login Verification was enabled with it (plus an authenticator app I don't control), so no recovery code can reach me. I still control the original email (8 years of receipts and 20+ support cases on it), the linked PSN and the linked Google account, and I have EA's own order receipts. Two live-chat recovery attempts today were declined as "not matched" - which makes sense, since the profile fields being compared were altered by the attacker. Cases: 254712119 and 254776668. Could a community manager please flag this to the account-security team so they can review the account's change history (the September email-change event and its IP) rather than the current profile? Thank you.