Hacked EA account linked to my PSN – no help from support
i, I’m posting here because I’ve exhausted every other option. My EA account was hacked, and now I can’t access it or play any EA games on my PS5.
My PSN ID is GodzPR_ERO, and my original EA email was edgardo_ro@.com
However, when I try to play an EA game on PS5, it shows a login screen with a fake email: nu*****@maillv.com, which I’ve never used.
I have no access to that email or to the authenticator. I didn’t authorize any linking, and now I’m completely locked out.
I’ve already submitted several recovery forms through help.ea.com, and also messaged @EAHelp on Twitter, but no one has responded.
I also contacted PlayStation Support, but they confirmed only EA can unlink or recover the account.
The last time I used my EA account was for Battlefield V and Apex Legends, but I don’t remember the exact date. Now I can’t even buy or play Battlefield 6, which is what I want to do.
Please, can a moderator or EA staff help me recover access or unlink this fake EA account from my PSN?
I have a screenshot that shows the wrong email on my PS5. I’m happy to provide anything needed to verify my identity.
Thanks in advance.