Xbox Account Linked to Erroneous EA account: Start filing BBB complaints
Just like all of you guys, I try to get into BF6 and other games on XBOX that require EA play, and I'm unable to play. It wants verification, when it tries to 2FA, it lists an email I have never seen in my life and a phone number that has never been associated with me. I have tried to fix this issue since 2023, I just get the run around with them trying to verify the erroneous EA account my XBOX gamer tag is linked to. I can't verify details of an EA account I did not create or own! I can't 2FA to an email or phone number I do not have!
This should be simple. I have had a legitimate EA account (this one) since 2011. The XBOX gamertag that is linked to some other EA account is MINE. I control it and have access and can prove it. Why is this so hard?? Unlink my XBOX account and let me attach it to this EA account. It is clear that there was some mass data dump or hack because there are hundreds of people in the forums with this exact issue.
I encourage everyone to submit BBB complaints. We are trying to handle this issue with EA help but clearly they are not helping. This has been an ongoing issue for years. File BBB complaints so that EA can take this issue seriously and recover accounts to their rightful owners. I already filed a complaint and they responded and told me to use EA help...FIX THIS SYSTEM PLEASE
