Forum Discussion

Shae2994's avatar
Shae2994
Seasoned Rookie
3 months ago

Has anyone even managed to connect with support?

I'm convinced they all left and forgot to turn off the chat support.

6 Replies

  • I clicked on chat support yesterday after making a ticket. The little window came up with an estimated 9 minute wait time. 45 minutes later the estimated wait time was 26 minutes lol.

    Also, they closed my ticket without ever responding to it. Nice.

  • Shae2994's avatar
    Shae2994
    Seasoned Rookie
    3 months ago

    I was waiting 6 hours with my initial estimated 15 minutes...Never got through, but they haven't closed my ticket yet..