Forum Discussion

Shae2994's avatar
Shae2994
Seasoned Newcomer
3 days ago

Has anyone even managed to connect with support?

I'm convinced they all left and forgot to turn off the chat support.
ea help
darklite_x's avatar
darklite_x
Seasoned Newcomer
2 days ago

I clicked on chat support yesterday after making a ticket. The little window came up with an estimated 9 minute wait time. 45 minutes later the estimated wait time was 26 minutes lol.

Also, they closed my ticket without ever responding to it. Nice.

Shae2994's avatar
Shae2994
Seasoned Newcomer
2 days ago

I was waiting 6 hours with my initial estimated 15 minutes...Never got through, but they haven't closed my ticket yet..

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