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Eitan2949's avatar
Eitan2949
Newcomer
7 months ago

help to link ea account on xbox account that got hacked few months ago

before a few months my xbox account got hacked and the hacker changed the email address of the account, i talked with microsoft support and they transfer all the data in the account to another email address, but  the problem is that now i cant log in and cant play any ea game in the account because that the email address of ea on the account is still on the email address that the hacker changed the account to and i cant log in because that i dont have acsses to the account and i cant play any ea game in xbox, now, how can i fix it and unlink the ea account from the hacker email address in order to play any ea game in the account? thank for your help!

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1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hello Eitan2949​,

    please contact EA Support, so they can help you secure and regain access to your EA account. We don't have access to account information here in the forum, so cannot help with this issue here.

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