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ALzSTI's avatar
ALzSTI
Rising Newcomer
7 months ago
Solved

Hi

I just wanna know why I can't play apex legend on this account .
login issue
  • ElliotLH's avatar
    ElliotLH
    7 months ago

    Hi ALzSTI,

    Going on what I can see in the attachment, it looks like you need to reset your credentials. Have you tried using the QR code or visiting the website that's been linked?

ElliotLH's avatar
ElliotLH
Hero+
7 months ago

Hi ALzSTI,

Going on what I can see in the attachment, it looks like you need to reset your credentials. Have you tried using the QR code or visiting the website that's been linked?

  • ALzSTI's avatar
    ALzSTI
    Rising Newcomer
    7 months ago

    Yes and still didn't work 

    • ElliotLH's avatar
      ElliotLH
      Hero+
      7 months ago

      If you're sure you're using the correct account, you might need EA Help to take a look for you. 

      You should be able to open a case or having a live chat by selecting the "EA Account" option and then the one for logging in at help.ea.com.

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