How to contact advisor ?
I tried so many times to contact ea advisor from two weeks ago, however every time i can't get respond. waiting for email over one hour . that's crazy live chat just like funny.Do I have to wait until next Christmas?
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1 Reply
EA_LannaCommunity Manager
Hi zkBI31852,
Let's see...could you try this workaround, and let us know how you get on with those steps?
- Open a private window / incognito mode
- Click on this guide: How to update your EA Account
- Scroll to the bottom and select 'Contact Us'
- DO NOT SIGN IN > Click 'Continue as Guest' instead
- Fill in the information asked for > Click 'Submit' - Try using a different email to the one registered to the EA account you're having issues with.
Hopefully, that helps the case connect through to the support team's side.
- EA_Lanna
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