Solved
I don’t have access to my Gmail connected to my ea account
I no longer have access to the Gmail but I can prove the account is mine and still connected to my PlayStation account note I have a new system so it’s not a verified device
Hi LattoNevaCared,
I no longer have access to the Gmail but I can prove the account is mine and still connected to my PlayStation account
Ok, it sounds like you're looking to update the email registered to your EA account, but hitting a snag and could use some help.
Could you recover access to the Gmail address? 🤔Most email providers offer steps to help with recovering access to their sites. Look for these options on the sign-in page of your email service provider’s website, or visit their support site for more help.
If the email can't be recovered, you'll need our support team's help to update the email on the EA account. To reach them,
- Open this guide and scroll to the bottom, and click 'Contact Us' under the heading 'Still having issues?'.
- This will open up the EA NextStep bot to help complete the help ticket for sending. Once you've completed the next steps and submitted the ticket, a support case will be sent to the support team
They'll be in touch as soon as someone is available to help you further.
- EA_Lanna
