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Starpuruajia's avatar
Starpuruajia
Seasoned Newcomer
3 months ago

I encountered a bug that prevents account unban

Hello everyone, my account was hacked before and I sought help from a consultant. Now I have recovered my account and lifted the ban on Apex, but Apex is still banned. After consulting with the consu...
ea help
login issue
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 months ago

Hey Starpuruajia​ when you recovered your account did you follow up by appealing the ban with our team by following the steps here

If you have yet to appeal the ban by following the steps there then I would recommend doing so asap.

Darko

Starpuruajia's avatar
Starpuruajia
Seasoned Newcomer
3 months ago

 

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